Employment
Join us at WELL & Company
Our employees love what they do! Our team’s mission is to cultivate a space & culture that empowers, elevates and promotes wellness through exceptional care. We believe this wellness spreads much beyond our doors.
Benefits to working at WELL
On the Job Training
Team Collaboration
Growth Opportunities
Paid Time Off
Discounted Skincare Products & Services
Competitive, Full-time Benefit Package
Continuing Education Support
Allowance for Work Attire
Flexible Work Schedule
Open Positions
Patient support specialist
- 3-4 days per week
Alexandria, MN
JOB SUMMARY
The Patient Support Specialist is a face of WELL and is the initial point of interaction with WELL & Company’s clients/patients, either personally or by the telephone. The Patient Support Specialist is responsible for greeting clients/patients and assisting them with or directing them to the appropriate services required. In addition, a Patient Support Specialist is a member of the WELL & Company team. In that capacity, they are expected to be familiar with the philosophy, goals and objectives of WELL & Company and work collaboratively to achieve them. They must be cognizant of, and comply with, all WELL & Company policies and procedures, as well as pertinent state and federal regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other assignments, projects and duties may be required
- Greet clients and patients in a timely and friendly manner, either personally or by telephone or electronic messaging.
- Schedule patients for procedures, medical examinations, and consultations for clinic and MedSpa.
- Obtain payment after services are completed.
- Monitor incoming messages/calls and complete or assign them accordingly.
- Prepare outgoing mail, retrieve incoming mail and sort/distribute accordingly.
- Other duties may include ordering, sending branded emails, typing, filing, data entry, restocking clerical supplies and cleaning.
EDUCATION, SKILLS AND EXPERIENCE
- High school diploma
- One year receptionist or secretarial experience preferred.
- Clinic/medical experience preferred.
- Computer knowledge required.
- Knowledge in Canva preferred.
- Must function independently, have flexibility, personal integrity.